About us

We are building the future of customer support

SupBot combines advanced AI with deep GDPR expertise to give every business — from startups to enterprises — world-class customer support automation.

Our mission

AI support that is fast, honest, and compliant

Customer support is broken. Long wait times, inconsistent answers, and high agent costs frustrate customers and drain businesses. We set out to fix that.

SupBot gives every business an intelligent support agent that is available 24/7, learns from your documentation, handles voice calls, and escalates complex cases to your team — all while staying fully GDPR-compliant.

98%

Customer satisfaction score

3 min

Average setup time

60%

Reduction in support tickets

EU

Data stored in EU only

Meet the team

Small team. Big ambitions. All EU-based.

Alex Koenig

Co-founder & CEO

Maria Reyes

Co-founder & CTO

Jonas Patel

Head of Product

What we stand for

Four principles that guide every product decision we make.

Customer First

Every decision starts with the question: does this make life easier for our customers and their customers? We build for real people, not for demos.

Privacy by Design

GDPR compliance is not an afterthought — it is baked into our architecture from day one. Your data stays in the EU and is never sold.

AI Transparency

We believe humans should always know when they are talking to an AI. SupBot is clearly identified as an automated assistant at all times.

Continuous Improvement

We ship weekly, listen constantly, and iterate quickly. Our product roadmap is shaped by customer feedback, not by internal assumptions.

Ready to transform your support?

Start your free trial today — no credit card required.

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